Of the many things that amaze me of this little country, one is pay boxes.
You see them all over the city. With different colour coding, according to which bank they relate to, these small terminals are available in Georgian, Russian and English. With those you can do a lot of things. Pay services (electricity, gas, etc) and taxes, top-up your mobile or your transport card, even pay Steam! Yes, THAT Steam!
According to this article, the vast majority of residents of Tbilisi use these tools.
"As the result of ACT research show, residents of Tbilisi are avid users of Pay Boxes – nine of ten (90%) citizens have used this method to pay/transfer money in the last 3 months. In this context, men are more active than women (94% and 88% respectively).According to the research, absolute majority (97-98%) of the younger citizens (18-34-years old) uses Pay Box services and as the age rises the consumption tendency decreases. However, it should be mentioned that even in older people, the consumption rate is still high– as it turns out, in 65-years old and older people, seven out of ten (72%) make use of Pay Boxes for payments and other kinds of money transfers."
I was thinking, wouldn't be awesome if we had these in Milano? Being so many, they would virtually eliminate queues at ticket machines, post offices and the like. Then I started thinking. Even not considering the initial distrust of our senior (and even not so senior) citizens, the scenario would be the following: some of the pay boxes would be vandalised after one week. Other would simply stop working due to lack of maintenance. The remaining would work, but poor connection would make them unusable, and the few survivors, maybe two or three in Duomo, Centrale and Garibaldi, would be deemed too complicated or cold ("but what will happen to human contact?").
All in all, we are simply not ready for them.
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